Festively Privacy Policy

Your Privacy Rights


Festively respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual who is a user of www.festively.com or our services, or otherwise provide us with information through various means the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.
 

Information we collect about you 

In General. We may collect personal information that can identify you such as your name, and email address and other information that does not identify you. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world.

  • Information you provide. We may collect and store any personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as your name, address, e-mail address, telephone number, username, password, postal address, mobile number, payment information, gender, birth year, credit card information, and other personally identifiable information you provide or post on our website or allow us to access when you do certain things, such as:

    • Enter registration information

    • Enter a contest or promotion

    • Make a purchase

    • Request certain features

    • Sign up to receive SMS (text) notifications

    • Download or use our mobile application

    • Connect with the Services or otherwise allow us to access certain information about you via social networking site (“SNS”) or

    • Post user-generated content to or on any of our Services

  • Information from other sources. We may also periodically obtain both personal and non-personal information about you from other business partners, contractors and other third parties. Examples of information that we may receive include: updated delivery and address information, purchase history, and additional demographic information.

 

How we use the information we collect

In general. We may use information that we collect about you to:

  • deliver the products and services that you have requested;

  • manage your account and provide you with customer support;

  • perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;

  • communicate with you by e-mail, postal mail, telephone and/or mobile devices or send newsletters about products or services that may be of interest to you either from us or other third parties;

  • communicate with you with regard to partially completed service requests;

  • develop and display content and advertising tailored to your interests on our site and other sites;

  • notify you about features of the services, special events, or products, services, and special offers;

  • perform background screening, which may include the use of third parties, on Service Professionals;

  • enforce our terms and conditions;

  • publicly-display comments, ratings and reviews and other content provided by you;

  • process and respond to your inquiries;

  • manage our business; and generate review reports and data about user base and use patterns;

  • analyze the accuracy, effectiveness, usability, or popularity of the services;

  • improve the content and features of the services or develop new services;

  • perform functions as otherwise described to you at the time of collection.

How you can access your information

If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below.

You can also choose to have your account disabled by contacting hello@festively.com. After you deactivate your account, you will not be able to sign in to our website or access any of your personal information. However, you can open a new account at any time. If you deactivate your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our web site or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

 

Festively Cookies

Festively uses cookies to understand how you use the site and enhance your experience, personalize content and show you more relevant listings about items and content you would like. These cookies contain no personal information whatsoever, merely a pointer allowing the authentication service to find your entry in its own tables. The cookies are 'per-session' cookies, i.e. they are destroyed when you close your browser.  If you have chosen the option for your browser not to accept such cookies, you will not benefit from this feature. A persistent cookie may be created for your convenience in order to record your preferred type of listing.

 

Blogs, bulletin boards, reviews and chat rooms 

We may provide areas on our websites where you can post information about yourself and others and communicate with others, as well as post reviews of products, establishments, vendors, and the like, or upload content (e.g. pictures, videos, audio files, etc.). Such postings are governed by of Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information.

 

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by posting the updated policy on our website, with a link denoting that the policy has been updated. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

 

How to contact us 

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by e-mail or postal mail as follows:

Privacy Policy Inquiry SoFestively, 2245 E. Colorado Blvd., Ste. 104, Pasadena, CA 91107

Email: hello@sofestively.com

Phone: 323-723-2627

Privacy